Online46 FAQ’s

The term cognition refers to the set of psychological process that enable people to perform complicated or novel tasks. When assessing cognitive function, we measure things like how long a person can focus on a task without making mistakes, how much information they hold in memory, and whether they solve logical problems.

If you are having trouble taking the cognitive function assessment please let the research team on 0800 952 0249 or 0208 1387 870 or mrclha.enquiries@ucl.ac.uk.

It is your performance that we are trying to assess. If you are having trouble accessing the assessment, then you can ask for help at that point. However, you should not ask for help when undertaking the tests that comprise the assessment.

If you think that you performed a cognitive test incorrectly then please let the research team on 0800 952 0249 or 0208 1387 870 or mrclha.enquiries@ucl.ac.uk.

You cannot retake the cognitive function assessment straight away. However, we are intending to recontact people in the future so that we can see how their performance changes across time.

The assessment software is designed to run on most modern internet browsers and devices. If the assessment would not run, try to update your browser version, switch to a different browser or try a different machine

The assessment might stop part way through if, for example, your internet connection is briefly interrupted. If this has happened, then you can click refresh in your browser or use the same link to navigate back into the assessment website. The software will start from where it left off, so you will not have to retake all of the tests. This will also work from a different machine to the one that you started the assessment on.

If you were interrupted or for other reasons started but could not complete the assessment, then you can use the same link to navigate back into the assessment website. The software will start from where it left off, so you will not have to retake all of the tests in the assessment. This will also work from a different machine to the one that you started the assessment on.

No, sessions do not time out, however please do try to complete the task as fast and accurately as you can.

All modern browsers are supported (Google Chrome, Mozilla Firefox, Microsoft Edge, Safar, etc.). The Samsung browser is not supported at the moment.

Do not worry, you should be able to the assessment by clicking on the same web link we sent you and continue the assessment from the point you reached

Please make sure what you have entered the same as the web link we sent you. If it still does not work, try to open the web link in a different browser (e.g. Microsoft Edge instead of Google Chrome). Alternatively, please contact the research team on 0800 952 0249 or 0208 1387 870 or mrclha.enquiries@ucl.ac.uk.

The issue with cropping can sometimes happen if you are taking the test on your phone. This is due to the text size and zoom settings on the phone. The easiest way to overcome these while you complete the tests is to do the following: 1) Open the Google Chrome browser menu (the three vertical dots, usually on the top right) 2) Select Settings 3) Under advanced, select Accessibility 4) Ensure that the box which says ‘Force enable zoom’ is unchecked 5) Alternatively if you require a larger text size or magnified zoom, you may find it easier to complete the tests on a tablet, or computer